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Bay Medical Group now accepts card payments at all our sites. Please note, we will no longer be accepting cash payments  from 1st February 2018. We will only accept payments by cheque or card via World Pay.

Click here for information about appointments during Christmas Week

Record Sharing

Record Sharing with Lancaster Royal Infirmary A&E Department, the Out of Hours GP Service Provider and with the Acute Medical Unit

From 27th February 2013, A&E will be able to access part of your medical record with your consent to help them treat you in a more efficient way. This is extended to the Acute Medical Unit also on the 9th July 2013 and Bay Urgent Care (Out of Hours Service Provider) on the 20th January 2014. Please click on the options below for further information:

Questions and Answers

What if i don't want to share?

Link to further information - 'Use of Patient Information to Provide Better Care'


Summary Care Records

The NHS in England is now using an electronic record called the Summary Care Record (SCR), which is being used to support patient care.

All the settings where you receive health care keep their own medical records about you. These places can often only share information from your records by letter, fax or phone. At times, this can delay information sharing and this can impact decision making and slow down treatment.

The Summary Care Record is a copy of key information held in your GP record. It provides authorised healthcare staff with faster, secure access to essential information about you - when you need unplanned care or when your GP practice is closed. The availability of Summary Care Records will improve the safety and quality of your care.

You can choose to have an SCR or you can choose to opt out.

If you choose to have a Summary Care Record and are registered with a GP practice, you do not need to do anything as a Summary Care Record is created for you.

If you choose to opt out of having a Summary Care Record and do not want a SCR, you need to let your GP practice know by filling in and returning the opt-out form to any of the three reception desks. 

Please make sure you read the enclosed information leaflet fully before making and decision to opt out. You can choose to opt back in at any time by writing to the Practice.

SCR Leaflet

SCR Opt out form 


Use of patient information to provide better care

Information in medical records can be used to improve the way health care is delivered. By linking information from the different places you receive care, the NHS can improve the services offered and carry out research into the treatments for various diseases and illnesses, e.g. by comparing the care received in different areas to determine what works best.

NHS England are introducing a new data extraction system (GPES – General practice Extraction Service) which will allow sharing of some aspects of patients’ medical records. Your postcode or NHS number (not your name) will be used to link your records in a highly secure system, so your identity is protected. Only the minimum amount of information will be used and strict law and confidentiality rules will be followed.

Please be assured that this process is completely automated and that no data will be sold or released to pharmaceutical or private companies. If you are happy for your information to be shared then you do not need to do anything. However you can choose to opt out of this process by writing to Janet Taylor, our IM&T manager, who will record this on your medical records thus preventing your information being shared.

For further information click these links:

How information about you helps us provide better care

Information Sharing - Patient Leaflet


Data Protection

Health & Social Care Information Centre website at .




Better information means better care (

Leaflets explaining how the NHS uses patient information will begin landing on the doormats of England’s 26.5 million households from 6th January 2014.

Over the following four weeks, every household in England will receive “Better Information Means Better Care”, a leaflet explaining the benefits of sharing information about the care they have received. Sharing information helps ensure that the quality and safety of services is consistent across the country and can also highlight different diseases and conditions that may require more NHS investment.

An information line has been set up for patients to call if they have any questions or concerns about how their data are used. The number is 0300 456 3531.


Also explained in the leaflet, patients have the right to object to their data being used for purposes other than their direct care. If patients wish to restrict their data being used then they should write a short letter explaining this and address it to: Janet Taylor, Information Goveranance manager, Coastal Medical Group, Heysham Primary Care Centre, Middleton Way, Heysham, LA3 2LE. Alternatively, you can print out this opt out form and drop it into one of our branch surgeries.



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